NMHSD is considering closing the PortalesIncome Support Division Office permanently,which has been shuttered since July 2020 when an employee tested positive for Covid-19.
NM Income Support Division serves low-income New Mexicans through SNAP (Supplemental Nutrition Assistance Program), TANF (Temporary Assistance for Needy Families, Medicaid, LiHeap and more.
New Mexicans seeking assistance are being routed to the internet portal and a toll free number to handle all the paperwork to apply for services. If in-person services are needed, Roosevelt County residents would have to drive to Clovis. We know this could create barriers for many of our residents to access these vital services.
We need local data to support efforts in working with the State to maintain a physical office with some type of staffing for Roosevelt County residents. Will you take our survey so we can learn about the ways this change impacts our local families?
