On February 3rd and possibly 4th our IT Department will be doing some network upgrades that will cause our nonemergency lines to be down for an unknown amount of time. IT will have a team on hand and anticipate that a worst case would be 2 days of the phones and our Records Management System and CAD to be down. We are being advised by the state 911 people that these upgrades will not impact our 911 system. And Yucca has advised that this will not impact radios.
We will be posting these numbers for contact on social media and the Portales Police Department website
Dispatch will have two cell phones for contact. 575-760-1466 and 575-760-7510
Records will have a landline of 575-226-3915
The records department’s fax of 575-226-3916 and email of ppdrecords@portalesnm.gov will both still be active.
As soon as systems comes on line we will push the notifications out as well. As with anything our hope is that the upgrades will not take as long as planned.
Respectfully,
Nickolas Laurenz
SGT
PIO
