Portales, NM – Oct. 8, 2024 – Eastern New Mexico University announced today that it has partnered with TimelyCare, higher education’s most trusted virtual health and well-being provider, to offer students free and equitable access to mental health support and medical care.

The partnership is an extension of campus counseling center resources and will provide students with 24/7 health care to improve student well-being, engagement, and retention.

“We want to meet students where they are, and TimelyCare allows us to do that. This platform supports all ENMU students, including those online, allowing us to provide health and wellness services, thereby supporting their well-being and allowing them to focus on their educational journey and experiences at ENMU,” said Christy Johanson, vice president for Student Affairs and Enrollment Management. “TimelyCare also allows us to go beyond the barriers of time constraints and makes services available to students when they need it, at their convenience. I am very excited about the launch of this platform and hope the student body shares in my excitement as they explore the many resources they have at their fingertips.”

Through TimelyCare on their phone or other devices, Eastern New Mexico University students can now select from a wide-ranging menu of virtual care options from licensed physicians and counselors in all 50 states—at no cost and without the barrier of traditional insurance—including:

  • On-demand and appointment-based medical care
  • On-demand mental health and emotional support (TalkNow)
  • Appointment-based mental health counseling (up to 12 sessions each academic year)
  • Psychiatric support
  • Student success coaching
  • Care navigation
  • Peer support community
  • Digital self-care content

The partnership with TimelyCare allows Eastern New Mexico University to deliver a hybrid model of care in collaboration with on-campus resources. Benefits to students include:

  • Convenient 24/7 care
  • Reduced wait times
  • A diverse provider network
  • Peace of mind

“With nearly seven out of 10 students reporting that they experience mental health issues such as stress, anxiety or depression, expanded access to virtual health and well-being interventions like TimelyCare has never been more important,” said Luke Hejl, CEO and co-founder of TimelyCare. “Ultimately, supporting students means providing access to care whenever and wherever they need it.”

For more information on Eastern New Mexico University’s partnership with TimelyCare, visit enmu.edu/TimelyCare.

 

About Eastern New Mexico University

For 90 years, ENMU has prepared students for careers and advanced study. ENMU is an institution of higher learning that believes every person matters and has the potential to become more than they were yesterday. Students who may not believe they can leave home or get a college education. Even those students facing obstacles at every turn can find success at ENMU.

ENMU’s mission combines an engaging learning environment with current technology to provide a rich educational experience. ENMU serves students of traditional age, adult learners, and organizations through undergraduate and graduate programs. ENMU is where tradition meets affordable tuition, and flexibility meets fulfillment.

 

About TimelyCare

TimelyCare is higher education’s most trusted virtual health and well-being provider, with a mission to foster student success and improve the health and well-being of campus communities. Founded in 2017, TimelyCare serves over 2.3 million students, educators, and staff at over 350 campuses nationwide. Its comprehensive suite of services—including mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, student success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools—expands the breadth of school resources and empowers students, educators, and staff to be well and thrive in all aspects of their lives.